Contact Us

Our email: [email protected]

To help us resolve your query as quickly as possible, please include the following in your email:

• Your order number
• The email address used when you placed the order
• Your name

Before you get in touch, please take a quick look below — it might save you some time!

Order Confirmation Emails

• A small number of customers may find their confirmation email takes 2–3 hours to arrive.
  If you haven’t received anything after this time, please get in touch — we’re happy to help.
• Try searching your inbox for “Morphsuits” and don’t forget to check your spam or junk folder.

Order Tracking

• Once your order has shipped (this may take one full working day) you can use your order info to track your order on this page
• Tracking emails are sent directly by the carrier
• Tracking emails can take up to one full working day to arrive.
  (For example, if you placed your order on Friday, your tracking may not arrive until Monday.)
• These emails come directly from the delivery carrier, so please search for “Morph” in your inbox.
  The message may reference “Morphsuits” or “Morph Costumes.”

Returns and refunds

Please read all information on our returns page before you contact us. 

You can get us at: [email protected] or click the button below to open in your email client