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A red Morphsuit character behind a help desk answering questions from a blue and a black Morphsuit character

Help Centre

Frequently Asked Questions

Sizing, shipping, returns, and how to wear a Morphsuit.

Help Centre

Answers to the questions we get asked most, about our costumes, sizing, ordering, shipping, and returns.

The full detail lives on our size guide, Shipping in Detail, and Returns pages.

About MorphCostumes

What is MorphCostumes?

MorphCostumes is a global online costume brand and the original maker of the Morphsuit. We were founded in Edinburgh, Scotland, in 2009 by Fraser Smeaton, Ali Smeaton, and Gregor Lawson, and we now design over 1,500 costumes for Halloween, Christmas, school dress-up days, parties, and every occasion in between. We make your best times better with costumes.

What is a Morphsuit?

A Morphsuit is an all-in-one stretch costume that covers you from head to toe, including your face. We invented it in 2009. It is made from a breathable 125GSM+ stretch knit (91% polyester, 9% elastane) with four-way stretch, and the mask is a fine knit you can see, breathe, and drink through while nobody can see in. It is the costume that started MorphCostumes.

Is MorphCostumes legit?

Yes, we are a real company. MorphCostumes is part of AFG Media Ltd, founded in Edinburgh, Scotland, in 2009, and we have sold millions of costumes worldwide. US orders ship from our US warehouse in Nevada, and we are an award-winning brand, so take a look at our awards and press coverage, read the full story behind MorphCostumes, or read customer reviews on our Trustpilot profile.

Are MorphCostumes good quality?

Yes, quality is the thing we are most serious about. Every costume goes through over 30 measurement checks, and we run over 500,000 quality checks a year. All of our kids' products are safety tested by accredited labs. Our fabric is a breathable 125GSM+, so costumes turn up looking like the photo, fit properly, and last the whole event.

Where are MorphCostumes based, and where do you ship from?

MorphCostumes was founded in Edinburgh, Scotland, in 2009, where we design our costumes. For US customers, orders ship from our US warehouse, which is how we offer fast domestic delivery. You are on our official US store now (morphsuits.com).

Is MorphCostumes the same as Morphsuits?

Morphsuits are our original product; MorphCostumes is the brand that makes them. We started with the Morphsuit in 2009 and grew into a full costume range, so you will find Morphsuits alongside thousands of other costumes on the same site. The website you are on now (morphsuits.com) is our official US store.

Are these authentic Morphsuits?

Yes, these are authentic Morphsuits, made by the people who invented them. A real Morphsuit has two zippers at the back for easy fastening, reinforced stitching, a fine mask knit you can see, breathe, and drink through, and the official Morphsuits logo on the lower back. We always recommend buying from us directly so you get the genuine article and not a cheap imitation.

Where can I read MorphCostumes reviews?

Customer reviews of MorphCostumes are on our Trustpilot profile, which covers our UK, US, and European stores on one page. For what the press and the industry have said, see our press coverage and awards.

Do you have a store I can visit?

No, we are an online store. You can buy from morphsuits.com, and a selection of our costumes is also sold on Amazon and through retail partners such as Walmart and Target. Ordering direct from us gets you the full range, our size guides, and our returns policy.

Our costumes and range

Do you sell Halloween costumes?

Yes, Halloween is our biggest season and we have costumes for adults and kids. You will find everything from skeletons and zombies to inflatables, scary masks, and classic Morphsuits. Browse the Halloween range to see this year's costumes.

Do you sell inflatable costumes?

Yes, inflatable costumes are one of our biggest ranges for adults and kids. Think dinosaurs, aliens, sumo suits, riding costumes, and more, each powered by a small built-in fan. Have a look at our inflatable costumes for a guaranteed way to be the center of attention.

Do you sell costumes for kids?

Yes, we have a full range of kids costumes for all ages. That includes kids Halloween costumes, Christmas and nativity outfits, inflatables, and kids Morphsuits. Every costume in our kids range is sized with a child's measurements in mind and made from the same quality fabric as our adult range. All of our kids' products are safety tested by accredited labs.

Do you sell Morphsuits in different colors and styles?

Yes. As well as our solid color Morphsuits in just about every shade, we make patterned, Halloween, and superhero-style Morphsuits for adults, plus a full kids Morphsuits range. Every one uses the same breathable stretch fabric, so it looks sharp and moves with you.

Do you sell masks?

Yes, we make a range of masks, from animated Digital Dudz masks to classic costume masks. They work on their own or finish off a full costume. Have a look at the masks range to see what is available.

Do you sell decade and throwback costumes?

Yes, our decade range covers the looks people love to throw back to, from the roaring 1920s through the 60s, 70s, 80s, and 90s. Whether it is a disco party, an 80s theme, or a 90s throwback, the decade costumes range has an outfit for it.

Do you sell WWE costumes?

Yes, we make officially licensed WWE costumes for adults, including wrestling legends like Hulk Hogan and "Stone Cold" Steve Austin. Each one is built for the ring-walk entrance and made for comfort. Browse the WWE wrestling costumes range to suit up.

Do you sell Power Rangers costumes?

Yes, we make officially licensed Power Rangers costumes for adults and kids. The range covers the classic Rangers, so you can suit up as a Red, Blue, Pink, Yellow, Black, Green, or White Ranger, with Morphsuit, muscle-suit, and piggyback styles. Each Morphsuit version is made from our stretch Morphsuit fabric for comfort and easy movement.

What are Digital Dudz?

Digital Dudz are our animated costumes and accessories, developed with Mark Rober. Each one has a clear pocket for your phone: you play the matching animation on the screen, slot the phone in, and the costume comes to life with a moving eyeball, a beating heart, or a crackling fire. No app is needed. The animations are free GIFs on our Digital Dudz animations page.

Do you sell funny and scary costumes?

Yes, plenty of both. Our funny costumes cover everything from inflatables to puns you can wear, while our skeleton and zombie ranges bring the scares. Whatever look you are after, there is something to make an entrance in.

Do you sell piggyback and ride-on costumes?

Yes, our piggyback costumes make it look like you are being carried by someone else, and our ride-on inflatables do the same with a creature or character. They are a guaranteed talking point at any party. Take a look at the piggyback range.

Do you sell Christmas and nativity costumes?

Yes, we make Christmas costumes for the whole family, from Santa suits and elves to festive characters for adults, plus nativity outfits for the school play. Browse the Christmas range, with a dedicated kids Christmas and nativity selection too.

Do you sell costumes for bachelor and bachelorette parties?

Yes, we have group costumes built for a big night out. Matching Morphsuits, funny costumes, and group themes are all popular, and we offer discounts on big group orders. Take a look at our bachelor and bachelorette party costumes, and contact us before you order so we can set up the group discount.

Do you sell book character costumes for school?

Yes, we have book character costumes for kids that are perfect for school book reports, character days, and reading events. You will find classic storybook looks and easy, comfortable outfits to wear all day. Have a look at our kids book character costumes.

Sizing and fit

How do I find the right size?

Every product page has its own size chart: click the small red Size Guide button above the size dropdown. Measure yourself against that chart rather than guessing from your usual clothing size. Adult Morphsuits go by height and weight, kids Morphsuits by height alone, and other costumes by chest, waist, and hips. If you land between two sizes, choose the larger one. Our size guide explains how to measure and carries every chart in full.

Where is the size chart?

The size chart lives on each individual product page, because sizing can vary slightly by costume. Click the small red size-guide button above the size dropdown on the costume you want, then measure yourself against that chart. The full charts for Morphsuits, inflatables, and piggybacks, and how to measure, are on our size guide.

Are Morphsuits true to size?

Yes, when you size by the chart rather than by your usual clothing size. Adult Morphsuits are sized by height and weight, kids Morphsuits by height, and most other costumes by chest, waist, and hips. Measure yourself, check the chart under the red Size Guide button on the product page or on our size guide, and if you land between two sizes, choose the larger one. Every costume goes through over 30 measurement checks, so the size on the chart is the size you get.

Do you offer plus sizes?

Yes, many of our costumes and Morphsuits come in larger sizes, and the size range is listed on each product page. Adult Morphsuits run up to XXL, which fits up to 6'5" and 250 lb. Check the size guide on the costume you want against your own measurements, and if you are unsure whether a style runs large enough, contact us before you order and we will help.

Do you make costumes in kids sizes?

Yes. Kids Morphsuits come in S, M, L, and XL, sized by height for ages 3 to 14, and a large part of the wider range comes in kids sizes too. Each product page lists the sizes available and a size guide with children's measurements, and our size guide has the full charts. Our kids range is the quickest way to see everything made for children. All of our kids' products are safety tested by accredited labs.

Are Morphsuits warm?

Morphsuits are comfortable across a range of temperatures. The 125GSM+ spandex is breathable, so it will not overheat you indoors or at a party, and it adds a light layer outdoors. For a cold outdoor event you can wear thin layers underneath without spoiling the fit.

What are Morphsuits made of?

Morphsuits are made from a breathable 125GSM+ stretch knit, 91% polyester and 9% elastane, with four-way stretch so the suit moves with you. The mask uses a fine knit with tiny holes you can see, breathe, and drink through, while the fabric looks solid from the outside. Double zippers and reinforced stitching are built in so it lasts the whole event and beyond.

Will my costume look like the photo?

Yes. What is in the pack matches what is on the page: we photograph the costume you will receive, every costume goes through over 30 measurement checks, and our Morph Promise is no costume fails, designs that flatter, party-long comfort, and no unwanted surprises. If anything about your order does not match the page, contact us within 30 days of your order date with your order number and a photo, and we will put it right.

Wearing your Morphsuit

How do I put on a Morphsuit?

Putting on a Morphsuit is simple: step in feet first, pull it up, fill the arms, then pull the hood over your face to finish the look. There is a double zipper up the back, so you can do the whole thing yourself, depending on how flexible you are feeling.

Can you zip up a Morphsuit yourself?

Yes. Authentic Morphsuits have two zippers, which makes them much easier to fasten on your own. As long as you can reach the back of your neck, you pull one zipper down from the top of your head and the second up from the middle of your back. The two-zipper design is what makes self-fastening easy.

What do I wear under a Morphsuit?

You can wear whatever you like underneath, but tight underwear works best. Loose boxers can show as creases through the fabric, so close-fitting underwear keeps the look clean. If you would rather feel less exposed, simply double up.

Can you see out of a Morphsuit?

Yes, you can see out clearly, while others cannot make out your face. The mask is a fine knit with tiny holes you can see, breathe, and drink through. From the outside the fabric looks solid, so you get the full effect without losing your vision.

Is it hard to breathe in a Morphsuit?

No, it is easy to breathe in a Morphsuit. The fabric is a thin, breathable knit, which is why people run marathons and play sports in them. You will be comfortable wearing one all event.

Can you drink through a Morphsuit?

Yes, the fabric is thin enough to pour a drink straight through it. It works in one direction only, though, so liquids going the other way are a different story. Go easy on the next round.

Can you swim in a Morphsuit?

No, please do not swim in a Morphsuit. Wet fabric over your face is genuinely unsafe, so a Morphsuit is strictly for dry land. Keep it for the party, not the pool.

What does pop-up mean?

Some of our costumes are described as pop-up because they are built with light wire frames that spring into shape. The wire gives the costume great structure and impact, then folds flat so it is easy to store and pack away. You unfold it and it is instantly ready to wear.

How do I wash or care for my costume?

Fabric costumes and Morphsuits: hand wash only in cold water, wash inside out, and hang to dry. Do not tumble dry, iron, or bleach. Inflatable costumes: remove the fan pack and sponge wipe the costume. Pop-up and wired costumes never go in a washing machine. Always take your phone or any electronics out of a Digital Dudz costume before washing.

How do you use the bathroom in a Morphsuit?

A Morphsuit opens at the back, so you take the top half down rather than the whole suit off. Open the back zipper, slip your arms out, and lower the suit to your waist; afterwards, pull it back up and zip up again, which you can do yourself with the two-zipper design. It takes a minute or two each way, so allow for that at a busy party, and go before you suit up.

Can you talk and hear in a Morphsuit?

Yes. The mask is a thin knit, so you can talk and be understood, although your voice sounds a little muffled through the fabric, and you can hear normally. If you expect to do a lot of talking, you can also pull the hood down between conversations, since it unzips from the back of the head.

Is a Morphsuit see-through?

No. From the outside the fabric looks solid, so nobody can see your face or what you are wearing underneath, while you can see out through the mask. The fabric shows more when it is stretched hard, so size by the chart and choose the larger size if you are between two, and wear close-fitting underwear so no seams or creases show through.

How long will a Morphsuit last?

A Morphsuit is built for wear after wear: double zippers, reinforced stitching, and a 125GSM+ stretch knit that goes through over 30 measurement checks and our 500,000-plus quality checks a year. Hand wash it in cold water, hang it to dry, and keep it away from sharp objects and rough surfaces, and it will see you through many parties. If a seam or zipper fails in normal use within 30 days of your order, contact us and we will put it right.

Orders

How do I place an order?

Browse by category or use the search bar to find a costume, choose your color and size, then add it to your cart. Open your cart to review or change items, then click checkout to complete your order. Our site works on cellphone, tablet, and desktop.

Do I need an account to order?

No, you can check out as a guest without an account. You can create one after ordering if you would like to track orders, view past purchases, save addresses, and manage your email preferences. It is entirely optional.

Can I change or cancel my order?

If you have changed your mind, visit our Contact Us page and choose Cancellations for how to request a change. We move quickly, so if your order has already been picked and packed, we may not be able to cancel it. Contact us as soon as possible to give us the best chance.

Do you have a discount code?

We share discount codes and exclusive offers with our mailing list, so signing up is the best way to hear about them first; there is a sign-up box at the bottom of every page. We also offer discounts on big group orders: contact us before you order and we will set it up.

Do you offer bulk or group discounts?

Yes. We offer discounts on big group orders, arranged by contacting us before you order so we can set it up for you. If you are a retailer wanting to stock our products, email [email protected] to reach our trade team.

Will there be a price on a gift order?

No. We do not include any price on the product packaging, and the packing slip does not show prices either. That makes our costumes safe to ship straight to someone as a gift.

Shipping

How long does shipping take?

Orders ship from our US warehouse. Order before 2pm EDT Monday to Friday and your order ships the same day; after 2pm, or on the weekend, it ships the next business day. With Standard shipping, 90% of orders arrive within 5 business days; with Express, 90% arrive within 3. Remote addresses can take longer, every service is tracked, and the day you order does not count toward transit time. See Delivery in Detail for the full breakdown.

How much does shipping cost?

Shipping cost depends on the service you choose at checkout, and you will see the exact cost before you pay. Our Delivery in Detail page lists every option and price.

Where do you ship to? Do you ship to Canada or Mexico?

Orders placed on morphsuits.com can be shipped to addresses within the United States only. If you are in Canada, please order from morphsuits-canada.com so your order ships correctly. Unfortunately we are not able to ship to Mexico.

Can I ship to a different address?

Yes. At checkout you can enter a shipping address that is different from your billing address. That makes it easy to send a costume straight to a friend, family member, or workplace.

How do I track my order?

Your tracking details are emailed automatically to the address you used at checkout once your order is on its way. The email comes from the carrier rather than from us, so search your inbox for "Morph" and check your spam or junk folder; it can take up to one full business day to arrive. You can also track your order on our site, or contact us with your order number and we will send your tracking through manually.

What if my order is late or has not arrived?

First check your tracking link, which the carrier emails once your order ships (search your inbox for "Morph" and check spam). Delivery estimates count business days from the day after you order, and we do not process orders on the weekend, so an order placed after 2pm EDT on Friday ships on Monday. If your tracking has not updated or your order is outside its delivery window, contact us through the Contact Us page with your order number and we will chase it with the carrier.

Returns and refunds

What is your returns policy?

We want you to be happy with your costume, so we accept returns of unworn, unwashed items in their original packaging within 30 days of your order date. A few categories that touch your face, feet, or hair have restrictions for hygiene reasons. See our Returns & Refunds page for the full conditions, and if something is not right, contact us and we will help.

How do I return an item?

Start on our Returns & Refunds page for the full process. In short: complete the returns form with your order number, make sure the item is unworn and in its original packaging, and ship it back to our US returns address using a tracked service. Keep your proof of postage. Contact us first if your item arrived damaged or faulty.

Who pays for return shipping?

Return shipping is paid by you, the customer, and we recommend a tracked service so your parcel can be followed. We do not refund the original shipping cost on returns unless the item is damaged, faulty, or there was an error on our side. This does not affect your statutory rights on faulty items.

How long will my refund take?

Once your parcel reaches our warehouse, it can take 3 to 10 business days to process your return, and we will email you to confirm. After that, refunds take a further 5 to 7 business days to show on your original payment method, depending on your bank or card provider.

Can I exchange an item?

We do not run direct exchanges. If you would like a different item, the quickest way is to return the original for a refund and place a new order, so you get the costume you want without waiting on the return to clear first. Our returns process covers the whole thing.

What if my order arrives damaged or faulty?

In the unlikely event your order arrives damaged or faulty, contact us through the Contact Us page within 30 days of your order date and before sending anything back. Include your order number, a description, and a photo of the problem, and we will sort it out from there.

Do you have an extended Christmas returns window?

Yes. Anything bought during December as a Christmas gift gets an extended seasonal returns window: as long as the item meets our returns policy, you can return it up until 30 January. Everything else follows our standard 30-day window.

What if something is missing from my order?

Check the Product Includes line on the product page first, because accessories shown in a photo are sometimes sold separately. If an item listed as included is missing, or you received the wrong item, contact us through the Contact Us page within 30 days of your order date with your order number and a photo of what arrived, and we will send the missing piece or put it right.

Payment and security

What payment methods do you accept?

We accept Visa, Mastercard, American Express, and PayPal. Depending on your device, you may also see faster checkout options such as Apple Pay or Google Pay. You will choose your payment method securely at checkout, and all card details are encrypted.

When will I be charged?

Your card is charged when you place your order. You will see the full total, including shipping and any sales tax, before you confirm and pay. Nothing is taken without your confirmation at checkout.

Do you charge sales tax, and can I get a receipt?

Any sales tax that applies is calculated at checkout based on your shipping address, and you will see it in your total before you pay. Your order confirmation email doubles as your receipt; if you need a more detailed invoice for business purposes, contact us and we will arrange one.

How do you keep my details secure?

All sensitive information, including card details, name, and address, is encrypted, so data passed between your device and our website cannot be read even if it were intercepted. You can read more on our security page and shop with confidence.

Contact

How do I contact MorphCostumes?

The quickest way to reach us is through our Contact Us page, or email us at [email protected]. We handle inquiries by email and our contact form rather than by phone, which lets our team give every query proper attention. Include your order number where relevant and we will get back to you as soon as we can.

Still need help?

If your question is not answered above, email us through the contact page with your order number and we will get back to you as soon as we can. Our team handles every inquiry by email rather than by phone, so each one gets proper attention.

We make your best times better.